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Job Description - Airline Ground Attendant

Airlines not only need Air Crews, but could not function properly without the help of the workers on the ground. The job of the ground staff  is to assist the passengers in various ways for example with lost luggage, general enquiries and helping disabled customers. Being an Airline Ground Attendant means working long sometimes unsociable hours and can involve a lot of standing. Training & QualificationsGround attendants need to be at least 18 years old and able to read write and speak English proficiently. Some Ground attendants may be required to work selling tickets so a foreign language is helpful. There are colleges that offer HND/HNC courses.Personal QualitiesTo be an airline ground attendant you should be well organised, patient, have good customer care skills and have a pleasant and friendly personality.

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Useful Addresses & Contacts


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Useful Addresses & Contacts


Useful Addresses & Contacts
  Telephone Number Dialling Information
 
All telephone numbers quoted in this section are expressed in local dialling format.  If dialling from overseas the country access codes to be used in conjunction with your international prefixes are:-
 
UK   44
USA  1
Australia 61
Canada 1
 
In some cases the first zero of the telephone number will be need to be omitted if dialling from overseas, if in doubt please check with your local operator.  Useful Addresses & Contacts


UK

Aberdeen College, Gallowgate Centre, Gallowgate, Aberdeen AB25 1BN Tel:  01224 612330  Fax:  01224 612001 Email:       enquiry@abcol.ac.uk Website:  http://www.abcol.ac.ukAt Aberdeen College you can study HNC Travel/HND Travel with Tourism. Airline people, 134 South Street, Bishop's Stortford, Hertfordshire CM23 3BQ Tel: 01279 714517  Fax:  01279 714519 Email:       cv@airlinepeople.com Website:  http://www.airlinepeople.comAirline People is Europe's leading airline staff recruitment web site, with air crew, ground staff, handling, operations, management and engineering vacancies and a database of candidates available online.European Regions Airline Association (ERA), The Baker Suite, Fairoaks Airport, Chobham, Woking, Surrey  GU24 8HXTel:  01276 856495  Fax:  01276 857038 or 01276 859485Email:       info@eraa.org Website:  http://www.eraa.org ERA was founded in 1980 and today represents organisations involved in air transport in Europe.SkytraxEmail:       web@airlinequality.com Website:  http://www.airlinequality.com The Skytrax website is independent of any airline, showing airline news, reviews and an airline search
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USA

Professional Travel Career Centres Travel School, Tel:  216 741 5522 Fax:  216 741 5895  Email:       school@protrav.com Website:  http://www.travelcareercenters.comCareers Centre runs courses in domestic and international travel. Website:  http://www.aviationjobsearch.comWhether you are looking for a new challenge, or just want to keep an eye on what's around, aviation jobs search has got all types of positions in the aviation industry, both in the air and on the ground.Air Transport Association (ATA) of America, Inc., 1301 Pennsylvania Avenue, NW - Suite 1100, Washington DC 20004-1707Tel:  202 626 4000 Email:       ata@airlines.org Website:  http://www.airlines.org The Air Transport Association of America (ATA) was founded in 1936 and is the trade organization for the United States Principal Airlines.
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Australia

AOS  Airport Consulting Website: http://www.aosairportconsulting.com.auAOS offers comprehensive training programs for those involved in or associated with airport and airside operations including airline ground supervisors and staff. Virgin Blue Website:  http://virginblue.com.auVirgin Blue Australian Airline Website with information about ground staff careers.Regional Aviation Association of Australia (RAAA), Level 1 Andrew Arcade, Kingston  ACT 2604Tel:  02 6260 6677  Fax:  02 6260 6655Email:       raaaceo@ozemail.com.au Website:  http://www.raaa.com.au The Regional Aviation Association of Australia was formed in 1980 and aims to represent and promote its members and regional aviation throughout Australia
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Canada

The Canadian Union of Public Employees, 21 Florence St., Ottawa, ON K2P 0W6Tel:  613 237 1590   Fax:  613 237 5508Website:  http://www.cupe.ca The Canadian Union of Public Employees have 500,000 members and is Canada’s biggest and fastest growing union. The CUPE represents many sectors of employment including Airline workers.AirlineAndAirportLinks.comEmail:       updates@AirlineAndAirportLinks.com Website:  http://www.airlineandairportlinks.com Airline And Airport Links.com is a directory of airline and airport websites, you can search Airlines by name, region or code or Airports by City, Region or Code.
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